Frequently Asked Questions

MOQ is 10 pcs per SKU — machines and accessories alike. For mixed-container orders, we can combine multiple SKUs to meet minimums. Contact us with your list for exact MOQ by product.

Yes. Free evaluation samples are available for qualified buyers. Standard samples ship within 5-7 days via express courier. The buyer covers shipping costs. Sample fees are deducted from the first bulk order.

Yes. Pricing is tiered by order quantity. Mixed-container orders (combining multiple categories) qualify for consolidated pricing. Contact us with your projected volumes for a custom quote.

Yes. We offer three levels: Level 1 (private label on standard packaging, MOQ 50 pcs), Level 2 (custom packaging design, MOQ 1,000 pcs), and Level 3 (custom product specs, MOQ varies). 10-20 day turnaround depending on complexity.

Yes. Our 10+ partner factories cover a wide range. Send us photos or specs of what you need, we'll source it. This is the advantage of our factory network model.

Yes, that's our core value. You can mix wall grinders, mortar mixers, mixing paddles — machines and consumables together — in a single container. One shipment, one set of customs documents.

Standard stock items: 3-7 days. OEM/private label orders: 10-20 days. Ocean freight: 15-30 days depending on destination port. Express samples: 5-7 days via DHL/FedEx.

All orders ship from our consolidation warehouse in Wenzhou, Zhejiang, China. The nearest port is Wenzhou (about 1 hour by truck), with Ningbo and Shanghai as alternatives for larger container shipments.

Standard terms: 30% deposit, 70% before shipment (T/T wire transfer). We also support L/C (Letter of Credit) for orders above $10,000. Payment currency: USD, EUR, or RMB.

Every product page lists compatible tool models. We've mapped compatibility for Cirelto (CIR-series) and major brands. If your tool isn't listed, contact us, we'll verify compatibility before you order.

Cirelto was established in 2025, but our founder brings years of import-export trading experience in hardware tools, serving buyers mainly across Europe and the Americas. We de-risk every first order: request samples and test quality before committing, and standard terms are 30% deposit with 70% before shipment (T/T) — or an L/C for orders above $10,000 — so your exposure is capped until your goods are ready. Every accessory is compatibility-verified before you order.